Regularly analyze and report on ticket trends in the designated area to identify recurring issues and potential improvements. […]
Maintain comprehensive documentation of support issues, solutions, and project changes to ensure transparency and knowledge sharing. […]
Understanding of project management principles to successfully manage small-scale projects and changes. […]
Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops and conversations with native speaker, […]
Possibility to create your individual benefits...