We are looking for a Junior Technical Support Analyst to join a dynamic international project team in the financial services domain. This role is crucial in supporting real-time API integrations, managing incidents, and providing first-line service desk support. The successful candidate will assist in analyzing business requirements, resolving technical issues, and ensuring high levels of client satisfaction. The role is aligned with U.S. working hours and includes participation in a rotating on-call support schedule. […]
Provide first-line 24x7 Service Desk support (as needed), ensuring SLA compliance...