As a Junior IT Support Specialist, you will assist in providing technical support and troubleshooting services to end-users within the organization. Your primary responsibilities will include resolving hardware and software issues, assisting with network configurations, and ensuring smooth operation of IT systems. Proficiency in English is essential for effective communication with colleagues and clients. […]
Handling incoming phone calls and e-mails from customers, helping them with hardware, software, and network issues […]
Analyzing and resolving most common enquiries by providing step-by-step...