Participate in BAU (Business As Usual) activities, including SuccessFactors change and incident management, service monitoring, and job monitoring. […]
Collaborate with SAP services around SuccessFactors (SaaS) and contribute to the overall relationship with SAP (e.g., contract and license management, SLA monitoring). […]
Work with the IT Service Management organization to provide day-to-day support of the system in the areas of system monitoring, job monitoring, incident and change management, system security operations, and data privacy operations. […]
Hands-on experience with at least one of...