The Helpdesk Internship is a great opportunity for students of last year's studies interested in developing in the field of technical support. If you know one of the languages: German and want to gain experience in the field of technical support, we cordially invite you to apply and join our team! […]
To provide 1st line technical support, answering support queries via phone, email, Chat and Web in German and English.
Analysts will use Cloud Telephony channel with a dual Citrix setup for required client environment access.
To maintain a high degree of customer service for all support queries and...